We understand the importance of receiving your products promptly and efficiently in order to continue the daily workings of your company.
Therefore we will deliver your order within normal working hours within 1 business day from receipt of your order if we receive your order before 5pm during the working week.
Orders will be progressed to our own delivery drivers or contracted couriers. Deliveries in Northern Ireland are subject to a charge. If for any reason we cannot deliver your order within the time period, we will contact you immediately to arrange a new delivery time.
We reserve the right to substitute goods within your order with goods of an equivalent nature (e.g. a blue stapler for a red one). If you do not wish to accept the substituted goods then you must return them to us with 7 days of their receipt.
For special requirements please call our customer service team on:
01634 715787 or email firstname.lastname@example.org
Here at KPS Office we endeavour to deliver your goods in perfect condition. However, there can be occasions when these goods do not meet your expectations. In the event that this happens to you we have the below returns policy:
If any item needs to be returned please let us know within 24 hours of your delivery, Goods must be returned in re-sellable condition to receive a credit. If the goods are not returned in the allotted time they may be refused or a partial credit will be assigned. If goods are not required they must be returned unopened must not have been used, tampered or tested, these will only receive 85% credit.
Goods which are not returned in the condition received by you will be refused on collection & charged at standard rate.
E&OE Unfortunately we are unable to accept any Food Products on a return unless the product reached you in a damaged or deficient condition. Therefore, please take extra care when ordering these items.
To the fullest extent permitted at law KPS Office is providing this web site and its contents on an “as is” basis and makes no (and expressly disclaims all) representations or warranties of any kind with respect to this web site or its contents including without limitation warranties of merchantability and fitness for a particular purpose. In addition KPS Office does not represent or warrant that the information accessible via this web site is accurate, complete or current.
In an effort to provide our customers with the most current information, price and availability information is subject to change without notice. Save in respect of your statutory rights under the Sale of Goods Act 1977 (as amended) and the Unfair Contracts terms Act 1977 and save in respect our guarantee, we shall not be liable to you by reason of any implied warranty, condition or other term, or any duty at common law, or under these terms of our contract with you, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by our negligence) which arise out of or in connection with the supply of the goods or their use by you.